# Privacy Policy — Dr. Hussain Kotawala Pediatric Surgery & Urology Platform

*Effective Date: March 2026*

At the clinical practice of Dr. Hussain Kotawala, patient privacy, medical confidentiality, and family data security are strictly safeguarded. This document outlines how patient and website visitor data is handled across our digital and OPD platforms.

## 1. Information We Collect
- **Contact Details**: Parent/guardian names, email addresses, and phone numbers provided voluntarily via consultation requests, contact forms, or programmatic AI appointment booking.
- **Clinical & Diagnostic Notes**: Medical history, patient age, pediatric symptoms, prior diagnostic scans, and clinical notes shared voluntarily to facilitate surgical evaluation.
- **Administrative Records**: Appointment scheduling preferences, preferred hospital location, and communication timestamps.

## 2. How Information is Used
- To schedule and confirm pediatric OPD consultations and hospital admissions.
- To enable direct clinical communication via WhatsApp or telephone regarding surgical evaluation and pre-operative guidance.
- To coordinate cashless insurance TPA pre-authorization at affiliated hospitals (Saifee Hospital, Jaslok Hospital, Breach Candy Hospital, Bhatia Hospital).
- We never sell, rent, or monetize patient contact information to third-party commercial entities.

## 3. Data Confidentiality & Medical Ethics
All medical consultations and records strictly adhere to the Maharashtra Medical Council (MMC) code of medical ethics, Indian Medical Council regulations, and applicable patient health data standards.

## 4. Contact Details
For privacy inquiries or medical record updates:
- **Email**: hello@drhussainkotawala.com
- **Phone / WhatsApp**: +91 86929 59617
- **Practice Address**: Saifee Hospital, Charni Road East, Opera House, Mumbai 400004